Kela Serene, publisher and owner of the website www.kelaserene.com, pays special attention to the protection of your the personal data.

​

In accordance with Law No. 09-08 promulgated by Dahir 1-09-15 dated February 18, 2009, on the protection of individuals with regard to the processing of personal data, the user has the right of access and rectification to his information. To exercise this right, the user can send an email to kelaserene[@]gmail.com.

​

Kela Serene undertakes to take all necessary measures, both administratively and technically, to prevent any disclosure, use, alteration, or destruction of personal data that a user provides (access control, password security, access based on specific authorizations, etc.).

​

CONDITIONS OF DATA COLLECTION

​

As part of the services offered by its website and the evolution of the latter, Kela Serene may ask you, as a customer, for a certain amount of personal information.

​

The personal data that we may be required to collect include:

​

Reservation

​

When you make a reservation request on our website, we may ask for your contact details (name, first name, postal and electronic address, telephone number, gender...), certain personal information (date of birth, nationality...).

​

Contact Form

​

When completing the contact form, we collect your name, first name, phone number, and email address.

​

Navigation on the Site

​

During your navigation on our website, information may be recorded or read in your terminal. The collected information allows us to track the volume, type, and configuration of traffic using this site to develop its design and layout. It also allows us to improve your customer experience by sending personalized offers that match your needs.

​

DATA RECIPIENTS

​

Kela Serene is the sole recipient and user of the collected data.

Kela Serene undertakes not to transfer or commercialize this data to any third party.

​

RIGHTS RELATED TO THE PROCESSING OF YOUR PERSONAL DATA

​

In accordance with current regulations, you have the right to access your personal data, rectify them, object to their processing, or obtain their limitation or deletion.

​

To exercise these rights, contact kelaserene[@]gmail.com